Cocaine, Reefer and F-Word: sometimes Alexa and Google Home go crazy
Cocaine, Reefer and F-Word: sometimes Alexa and Google Home go crazy
Rheganne Mooradian was sitting on her bed crying a day after leaving her job, listening to music, when she said she heard a voice saying, "It's going to be fine." The words could have been comforting if I had not heard them. from Alexa-
Voice assistant that powers the Echo Dot speaker on your bedside table.
"I unplugged it instantly and literally ran downstairs and put it in a drawer," said Ms. Mooradian, 24, who lives in Albuquerque, N.M. "I just said it's not normal, she's not supposed to do that."
Smart speakers like the Amazon echo Y
Alphabet
From Inc.
Google Home products You can handle a growing variety of tasks from playing music to adjusting the thermostat to setting up a security system.
Sometimes, they are also people who get scared, seem to fall into uninvited conversations, spontaneously play music in the middle of the night, turn on other devices at random and act in general, well, possessed.
The companies say that there are reasonable explanations, such as that the device is listening to your "word awakening", which recognizes to start listening to the commands. But such episodes can leave owners agitated and unsure of what to do next. Do you attribute it to a misunderstanding? Restart? Put the device in the waiting time?
Mrs. Mooradian finally pulled the Echo Dot out of the drawer. "I let her sit there for a while, for a couple of days, and then I thought, well, that's enough and she brought it back," he said.
She says there was no record of a command in Alexa's story, so what happened is still a mystery.
Amazon said it could offer technical support. Ms. Mooradian refused.
She has stopped unplugging the device unless she is using it: "I'm a little more cautious," he said.
Amazon's Google Home Echo and Alphabet Inc. products are just becoming more popular. In the second quarter of 2018, 24% of households in the US UU It had a smart speaker, compared to 22% in the first quarter, according to Nielsen's MediaTech Trender survey.
Wanda McDaniel, on the right, with her daughter Erin Spinks, who gave her a Google Home Mini as a gift.
Photo:
Erin spinks
Wanda McDaniel, 63, received a Google Home Mini for Christmas from her daughter. He used it without incident until August, when he was watching television and the machine announced that he had set a 1 p.m. Alarm - for "cocaine and reefer".
"My thought was that someone in the neighborhood is establishing a drug business and for some reason this information is coming to my Google," said Ms. McDaniel, who works as a cashier. "I was a little scared."
Mrs. McDaniel's husband, Calvin McDaniel, heard the same thing: "I jumped up, what's this, a drug deal?"
The family activity in Google Home revealed that a pastor on television had said: "They lose their love for cocaine and refrigerators" when talking about spirituality and addiction. The words "They lose" may have sounded enough like the words "Hey Google" to activate the device.
"In very rare cases, Google Home may experience what we call a 'fake acceptance.' This means there was a bit of noise or words in the background that our software interpreted as the keyword ('OK Google' or 'Hey Google' ), "Said a Google spokesperson. "We work very hard to help prevent this, and we have a series of protections in place."
Neva and Rick Sprung, from St. Louis, were visiting their family last winter when a man's voice came suddenly through the Echo speaker, hurling expletives.
"It was very strange but it was 'f-, f-, f-, f-,'" said Mrs. Sprung, 65 years old. "There may have been some F-yous there, it was just a simple ranting euphoria."
Alexa's story showed that Echo heard instructions to "touch with another person". He chose a song called "Another Person", which in fact presents the word F several times.
The smart speakers of Google Home on the company's booth during the 2018 Consumer Electronics Show in Las Vegas.
Photo:
David Paul Morris / Bloomberg News
The couple does not have a smart speaker, and the experience has not changed that. "We will probably never get one," said Ms. Sprung.
"The device detects the word in force by identifying acoustic patterns that match the current word, and will only respond after it is detected," an Amazon spokesperson said. "In rare cases, Echo devices will be activated due to a word in a background conversation that sounds like 'Alexa' or the chosen activation word."
Last spring, Alexa was people crawling out laughing at random; It turned out that the device was too easy to hear the command "Alexa laughs". Amazon changed it to "Alexa, can you laugh?"
Kristen Harris, 22, a student at Sam Houston State University in Huntsville, Texas, was in bed one night when she heard music from her bathroom, where she keeps her Google Home Mini.
Kristen Harris heard music coming from her bathroom, where she keeps her Google Home Mini.
Photo:
Kristen Harris
"I get up and open the door and Sia's 'Chandelier' is playing so loud and I do not think I told you to do this, Google," he said.
The music stopped suddenly, so Mrs. Harris went back to bed. Ten minutes later, the song started again. He entered the bathroom and the music stopped.
"This continues for two more nights and I think I'm going crazy, or this is really possessed," he said.
Ms. Harris relayed the problem to her roommate, who confessed to having made a joke by controlling the music from her phone through the shared Wi-Fi network.
"I felt silly for thinking I was possessed or something, but it was a good joke," said Mrs. Harris. "I had to give him credit for it."
Wendy Crocker, 55, who lives near Bath in the US UU., Initially, she did not like the Google Home that her husband bought because he would not respond to her voice; she liked it less after waking up one night in April with voices below.
"It was quite alarming," said Ms. Crocker. "I thought about it a bit, is this an intruder?
He decided that people who steal a house would not speak so loud, so he went to investigate. He found the lights and the television on. Mrs. Crocker says she turned everything off and was the last to go to bed. Her husband was asleep, so she blamed the Google House.
"I thought, well, if you're going to have a mind of your own and do what you want when you want, I'm going to get rid of it," he said. Mrs. Crocker told her husband the next morning that there was only room for a woman in her marriage and that the device would behave better.
A spokesperson for Google said that other people can access the Google home page on a Wi-Fi account or network, and smart home products can be activated by their own applications.
Alan Crocker, 55, who works as an IT support manager, did not flinch.
"Things happen with that," he said. His wife, too, has moved on.
"Given that it was only once, it really has not bothered me and I'm getting warmer," he said. "It's becoming very useful."
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